Create a service ticket in a few steps. You will receive a private tracking link that shows whether the request is pending, in progress, done, or rejected.
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New Service Request
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Use the ticket number and tracking token from your confirmation link.
STCQC IT Service Desk
Data Privacy Notice
Before using this portal, please read how your information will be collected and processed.
Information collected. Your name, email address, department or office, ticket details, uploaded files, technical records, communications, and service feedback.
Purpose. To receive, verify, assign, resolve, monitor, document, and report IT service requests, send service updates, and maintain system security and accountability.
Protection and access. Information will be handled only by authorized STCQC personnel and necessary service providers, protected through reasonable safeguards, and retained according to applicable school policies and legal requirements.
Read additional privacy information
STCQC processes personal information in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its implementing rules, and applicable institutional privacy policies.
Please submit only information needed to resolve the IT concern. Do not include passwords, banking information, medical records, or other unnecessary sensitive information.
You may contact STCQC through its official channels to ask about access, correction, or other applicable data-subject rights.
By selecting I Agree, you confirm that you have read and understood this notice and authorize the processing of the information you voluntarily submit for the purposes stated above.
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Consent Not Provided
Online ticket access is unavailable.
You chose not to agree to the processing described in the notice. The online ticket form and tracking portal will remain blocked. You may use another official STCQC support channel or review the notice again.